Subject: Wellington Police                                                                 
Wednesday, 13 November 2019 1:36 PM
Hi Mark, I’d like to pass on my thanks for the work that Brien Electrical and the team undertook in the lead up to the Planned Power Outage at the Wellington Police Station this week. The culmination of the pre-work was the planned power shutdown by Wellington Electricity on Monday night in order for the cable re-routing and reconnecting.During the planning there were huge concerns from the client (NZ Police) when we explained that the building would be off line overnight and would need to be vacated, and in particular they were concerned that Central Communications Centre (Police, Fire and Ambulance) would need to temporarily relocate to the 105 call centre at Paraparaumu, Cells emptied and operations managed remotely. From a project coordination and planning stance Its always daunting trying to enlist the confident of the client (Police) however the support from Mark Borrill during these meetings was critical in us convincing the client that the benefits outweighed the risks. Additionally, the project grew with scope increase to include additional power requirements by way of an 80kVA Generator and leads to support the UPS’s that holds up the servers on L7 of the building. For me it was further proof that Brien Electrical have the capacity to undertake these larger scale projects that not all electrical organisations will be prepared to take on. Can you please thank Mark, Shaun and Sam for attending and working through the night, and making it possible for the Call Centre Staff to start at 0600 hrs, which was exactly what we told the Police we would do.
Sincerely Alby
Alby , NZ Police Project Manager 

RADIOLA AEROSPACE LIMITED
Subject: Paraparaumu Aerodrome
Hi Mark, I thought I should drop you a note to say that we have enjoyed working with your people on the lighting project and appreciate the efficient way in which they have helped us get the job done. You may find the attached of interest.
Regards, Brent A
Managing Director

Subject: Client Feed Back
Hi Mark
Brien Electrical have just completed the electrical wiring for my new build in Waikanae Beach. Under the main contractor Lintott Construction Ltd. The construction period has been rather more protracted than I thought, my main point of contact has been with Jayson. The onsite work was initially started by “Ian” the Irishman with the assistance of Lennon who has completed the job. I have found both Jayson and Lennon extremely easy to deal with and I have been kept informed of all aspects of the job as it has progressed. The variations were clearly laid out and I have found the selections I have asked for have largely been accommodated. Thank you and Brien Electrical for assisting to make my new house what I had dreamed of.
Regards Grant J

“Brien Electrical, I take this opportunity to say that the work was carried out very satisfactorily and that I will be happy to call on the services of your company in the future. Please convey my appreciation to the staff concerned.”
Regards, Paul.

“Today your heat pump installation team arrived at my place. They were polite, careful, friendly, efficient, and left a very favourable impression! I am very pleased with my heat pump and will recommend your company’s services to others.”
Barbara & John.

“Your staff have been pleasant, helpful and put forward good ideas for our garage wiring. They were efficient, got stuck into the job, and a pleasure to have in our home.
Well done Brien Electrical!”
Rodney.

Thanks for making the whole process easy and make it suit our schedule, I’m very pleased with the service. You’ve been great to deal with and hope to continue on our business in the new year.Aja

“Thank you so much for the prompt service and very friendly customer service – much appreciated as always!” Sarah
 
“Many thanks for a job well done!” Mrs. MacPherson

   
“You delivered wonderfully efficient service. The best service I’ve ever come across” David S – Paekakariki


“Thanks for this and thanks for the great work of you and your guys on this project.” Gary F- The Fletcher Construction Company Ltd
 
“Your service was very efficient, knowledgeable and quick. I will recommend you to my friends” John M – Waikanae


“We would like to comment on your excellent service and very fast response time for our hot-water problem. Thankyou” Rex.

“Many thanks for arranging the attendance of the electrical compliance inspector, a fast and efficient service. Please invoice me for his visit and be assured that our next home improvement which is coming up shortly, we shall be asking Brien Electrical to quote on the job.
Thanks and regards Clive – Plimmerton”  

Subject: a Testimonial
I would like to say what a lovely experience having your electricians rewire my house was. Having people in your home for a week can be a bit daunting but your boys were so nice, friendly and efficient. Your company is professional and a pleasure to deal with and I would not hesitate to recommend you to other friends of mine if they need any work done. I certainly would use you for any other electrical work I needed doing.
Thank you for a job well done
Kind regards, Ann

Subject: Feedback
Good afternoon
I would just like to let you know that we have had Mark from your heatpump division in today to service our heatpumps. We are very impressed with his attention to every detail. He advised us of a problem we have with one of our heat-pumps and although it’s a Mitsubishi he has liaised with Mitsubishi in Auckland and is handling the whole warranty issue. This is definitely customer service at its very best. 
Thank you.
Regards Allan & Shirley – Waikanae.  

Subject: Tax Invoice & Electrical Certificate of Compliance
Good Morning
I would just like to say a very big thank you. The information, pricing, appointment, installation and then this invoice and electrical certificate, has been efficient and everyone has been a pleasure to deal with. 
Your service has been great.
Thanks very much we really appreciate it.
Sharon